Tasting Room Positions
Position Description:
POSITION SUMMARY: Tasting Room & Gettysburg Wine Shop Sales Associate
Under the general direction of the Tasting Room Manager the Tasting Room & Gettysburg Wine Shop Sales Associate is responsible for efficiently and effectively promoting the sale of wine and non-wine products through customer service and providing consumers with a meaningful wine tasting and experience. All efforts are focused on providing gracious hospitality to consumers and trade. Must be available for weekends and evening functions.
ESSENTIAL FUNCTIONS/DUTIES:
· Greets all visitors to the Tasting Room, pours wines for tasting, discusses wine and responds to customer questions as appropriate.
· Ensures that every visitor enjoys their wine tasting experience and leaves with a very high impression of our wines.
· Is knowledgeable about wines, accurately describes wines, winemaking techniques and winery history
· Effectively promotes and sells wine and Wine Club memberships to customers.
· Handles routine purchasing transactions, including operating cash register, accounting of daily sales, and processing returns and discounts.
· Takes the initiative for self-development in the areas of our wines, our brands, general hospitality, and for acquiring effective sales techniques and acumen.
· Participates in company-sponsored wine educational and development opportunities.
· Maintains knowledge of current and new legal issues pertaining to inter-state shipping of wine to consumers and how they impact day-to-day wine shipments.
· Working with shipping department, facilitates shipping of wine to customers via Shipping Director
· Participates and assists with special hospitality events that occur at the winery.
· Washes and polishes glassware for Tasting Room.
· Assists with display and pricing of retail items and wines as needed.
· Represents winery at outside functions as required.
· Other duties as assigned.
JOB REQUIREMENTS:
Essential Skills, Experience, and Education
· Shows commitment to excellence and high standards in work product.
· Possesses or can develop solid knowledge of wines and winemaking processes.
· Consistently demonstrates outstanding customer service skills and poise and tact in working with the public.
· Proven ability to effectively and appropriately communicate with diverse client group.
· Possesses professional appearance and demeanor.
· Is flexible, can manage constantly changing priorities with enthusiasm.
· Fluent in English
· Demonstrates ability to calculate figures and amounts such as discounts, interest and percentages.
· Strong computer proficiency and data entry experience, basic to intermediate knowledge of Word and Excel preferred.
· Has high school diploma or GED; two to four year college degree preferred.
· Must be at least 21 years of age.
- Must be able to work weekends and flexible schedules
- Physical Requirements:
· Ability to lift and move 50 pounds repeatedly.
· Ability to stand and walk for long periods of time.
· Ability to effectively stock wine, set-up and break down procedures, equipment, etc., and be able to utilize dolly cart and assist in moving heavy objects.
· Ability to understand and accurately follow written and verbal instructions.
Hauser Estate Winery is an EEO.
For information about this position, please call: 717-334-4888 ext. 1
Or email melisa@hauserestate.com